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mymuesli's privacy policy for muesli products, other cereal products such as porridge, and any equipment or complementary products offered with these products

This is the privacy policy of the mymuesli GmbH, Sailerwöhr 16, 94032 Passau (for muesli products, other cereal-products such as Porridge and accessories related to these products and complementary products).

Personal data is only collected on this website to the extent that it is technically necessary. In no case will the collected data be sold or passed on to third parties for other reasons.

Data handling for this website

mymuesli automatically collects and saves information that it receives from the browser in its server log files. These are:

  • browser type / version
  • operating system used
  • referrer URL (last visited page)
  • host name of the accessing device (IP address)
  • time of server request

mymuesli cannot link these data to individual people. The data will not be linked to other data sources.

Orders via our website

For each order we give the muesli mix a so-called mix ID. This mix ID is not linked to any user and is used to register the composition of a specific mymuesli muesli.

On the order form we take all the infomation required for the shipping of the order from the purchaser (the name, street, city, postcode and country). The data is saved electronically and used for shipping in the format that it is provided by the purchaser. It is not, as noted above, passed on to third parties; however our shipping service providers do know the address data in order to complete the delivery.

We also save our delivery lists to check later when and whether a specific package left our factory. That helps our support crew!

When you pay for your order you may enter personal data for our partner Adyen BV, Simon Carmiggelstraat 6-50, 1011 DJ Amsterdam, Netherlands (not however when you pay with PayPal or by bank transfer).

Ayden will receive your email address for the payment. However, it will not pass on your data and a secure storage (over several years, to comply with legal requirements) will occur.

The email address is a prerequisite for sending you a confirmation email of receipt of payment, for example. Regarding the payment process we are more than happy to answer any further questions!

Your contractual relations and the data privacy guidelines as regard Ayden and PayPal are determined by the respective provider. This means, for example, that Paypal, PayPal (Europe) S.à r.l. & Cie, S.C.A., 5. Etage, 22-24 Boulevard Royal, L-2449, Luxemburg, may save your data and can give you separate information about this topic. But of-course we're more than happy to help if we can!

Please note: If you register for the mymuesli newsletter we will of-course also save your email address in order to send out the newsletter.

Right to information

You have the right to access all information we save about you, the source of that information, the recipient of the information and the purpose of their storage. Please see above for contact options.

Google statistics

This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses so-called "cookies": text files that are saved on your computer and allow the analysis of your use of the website. The information generated by the cookie about your use of this website (including the IP address) are sent to a server Google held by Google in the USA and are saved there. Google will use this information to evaluate your use of the website, to generate reports about the website activities for the website operator and to render further services linked to the use of the website and use of the internet. Google may also pass on this information to third parties if this is required by law or if third parties process the data on behalf of Google. Google will never link your IP address with other Google data. You can prevent the installation of cookies through the requisite settings in your browser software; however we point out that in that case you may not be able to use all functions on this website fully. By using this website you accept the processing of the data gathered about you by Google in the previously described way and for the aforementioned purposes.

We make you aware once more that the data collected with web-controlling technologies or Google Analytics will not be used to identify users of our websites personally. You can object to the data collection and data storage anytime with effect in the future.

Newsletters

If you have signed up for our newsletter with your e-mail address, this address will be used for our own advertising purposes, most specifically for sending e-mails. Our newsletters contain information about campaigns, offers and new products. Your e-mail address will remain saved in our database until you opt out of our newsletter. It is possible to unsubscribe at any time via the link provided in the newsletter or by sending a message to support@mymuesli.com. By unsubscribing, you are withdrawing your consent to use your e-mail address.

Customer accounts

Use of facebook plugins

mymuesli websites use plugins of the social network facebook.com, that is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (generally known as "facebook"). When you open an internet page under our domain that uses that plugin, a connection is made to facebook's servers and the plugin is displayed on the page via a message to your browser. This tells the facebook server which of our internet pages you have visited. If you are logged in as a member of facebook, facebook will match this information with your personal facebook user account. If you use the plugin functions, e.g. click the "like" buttons or leave a comment, information about that is also allocated to your facebook account. However, this can be prevented by logging out of your facebook account before using the plugin.

Further information about the collection and use of data through facebook and about your rights and ways to protect your privacy can be found in the privacy information on facbeook; of-course, we will also be happy to help.

Conversion measurement with Facebook Pixel

By visiting www.mymuesli.com, the "visitor activity pixel" of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") is activated. This tool enables us to track users' activities after they have viewed or clicked on an advertisement on Facebook. It allows us to record the effectiveness of Facebook advertisements for statistical and market research purposes. The data stored is anonymous, which means that we are unable to view the personal data of individual users. However, this data is stored and processed by Facebook, whereby we will inform you according to our knowledge. Facebook is able to link this data with your Facebook account as well as to use it for its own advertising purposes in line with Facebook's data policy, see https://www.facebook.com/about/privacy/. You can enable Facebook, as well as its partners, to switch advertisements on and off of Facebook. Facebook, as well as their partners, to enable advertising on and off of Facebook. You can also store a cookie on your computer for these purposes. Please change your Ads settings on Facebook if you wish to revoke your consent. (Link: https://www.facebook.com/settings) This consent may only be given by users older than 13 years of age. If you are younger we recommend to ask your legal guardian for advice.



Pixel opt-out



Do you want to prevent your future interactions on mymuesli.com from being traced by Facebook's "visitor action" pixel? Just click on the following button. Please note that this setting is stored on our server via a cookie (see point 3). This setting is anonymous and refers only to the browser and the device on which the button was activated. If you are visiting through multiple devices or browsers, you must enable the feature on each of them. Please note: If the cookies are reset by the system or by the user, the function must be activated again.